sb66's Privacy Policy
Your personal information is our top priority — sb66 keeps every piece of your data secure through SSL encryption and strict data protection practices.
Introduction
sb66 is a trusted online betting and casino platform in Bangladesh. Keeping the personal information you provide while using our services safe is our primary responsibility. This policy has been drafted in accordance with the applicable data protection regulations of Bangladesh.
This privacy policy applies to the sb66 website, mobile platform, and all related services. By registering on our site or using our services, you are considered to have accepted the terms of this policy. If any changes are made to this policy, we will notify you accordingly.
What Information We Collect
sb66 collects only the information needed to deliver our services properly and keep your account secure.
Identity Information
We collect the following information to create and manage your account:
- Full name
- Date of birth (for age verification)
- Email address
- Mobile number
- Preferred language and currency
Financial Information
For processing transactions and verifying user identity:
- Mobile banking number (bKash, Nagad, Rocket, Upay)
- Deposit and withdrawal history
- Transaction time and amount
- Payment method type
Technical Information
Automatically collected to improve site security and performance:
- IP address
- Device type and operating system
- Browser information
- Cookie and session data
- Site access time and location
Gaming Activity Information
To improve service quality and ensure responsible gaming:
- Betting and gaming history
- Preferred games and categories
- Bonus and promotion usage history
- Gaming session duration
Purpose of Data Use
3.1 Service Delivery and Operations
sb66 primarily uses your information to operate our platform's services smoothly. This includes account creation and management, processing deposits and withdrawals, providing bonuses and promotions, and ensuring customer support. These services cannot be provided without properly verifying your identity.
3.2 Security and Fraud Prevention
We analyse your technical and transaction data to prevent unauthorised access, identity theft, and financial fraud. If suspicious activity is detected, we will take appropriate steps to protect your account and notify you.
3.3 Responsible Gaming
sb66 takes responsible gaming seriously. By analysing your gaming activity data, we can identify potentially problematic gaming behaviour and provide support where needed. This analysis is conducted with complete confidentiality.
3.4 Communication and Support
We use your contact information to send important account notifications, transaction confirmations, security alerts, and to respond to support requests you have made. You can opt out of promotional messages, but important account notifications cannot be turned off.
Sharing Information with Third Parties
4.1 Payment Processors
We work with bKash, Nagad, Rocket, and Upay to process financial transactions. These payment service providers receive only the information necessary to complete a transaction. Each payment provider operates under its own privacy policy.
4.2 Technology Service Providers
We work with trusted technology partners for platform operations, cybersecurity, and technical support. These partners can only access the information required for their specific tasks and are bound by strict confidentiality agreements.
4.3 Legal Obligations
We may be required to disclose relevant information to comply with court orders, lawful requests from law enforcement agencies, or other legal obligations. In such situations, we will disclose only the minimum necessary information within the limits permitted by law.
Cookies and Tracking Technologies
5.1 What Cookies Are and Why We Use Them
Cookies are small data files stored in your browser. sb66 uses cookies to remember your login status, save your preferences, and analyse site performance. Without cookies, many convenient features of our platform will not function.
Essential Cookies
Strictly necessary for the basic operation of the site. Covers login sessions, security tokens, and cart data. Disabling these will prevent the site from working properly.
Functionality Cookies
Used to remember your preferred settings such as language and gaming preferences. These make your experience more personalised.
Analytical Cookies
Used to understand which parts of the site are used most. This data is completely anonymous and helps improve service quality.
Data Protection Measures
sb66 follows industry-standard technologies and practices to protect your information.
6.1 Encryption Technology
Our entire platform is secured with SSL/TLS encryption. All data exchanged between your browser and our servers remains encrypted, making it impossible for third parties to decode. The padlock icon in your browser's address bar confirms this.
6.2 Access Controls
Strict access controls are in place for accessing your account information. Only authorised staff who need it for specific tasks can access your information, and only to a limited extent. All access is logged and regularly audited.
6.3 Security Reviews
Our technology team conducts regular security audits. Any identified security vulnerabilities are resolved promptly. In the event of a data breach, we will notify affected users as quickly as possible and take the necessary steps.
Your Rights and Controls
As an sb66 user, you have the following rights over your own information:
Right to Access
You have the right to know what information we hold about you. You can contact our support team to request a copy of your data. We will fulfil your request within a reasonable time.
Right to Correction
You have the right to correct any inaccuracies in your personal information. You can update your information through account settings or via our support team. Accurate information is also important for the security of your account.
Right to Deletion
In certain circumstances, you may request that your information be deleted. However, due to legal obligations, active disputes, or applicable regulations, we may be required to retain certain information for a specified period.
Right to Data Portability
You have the right to receive your personal information in a structured, commonly used, and machine-readable format. Please contact our support team to make this request.
Data Retention Period
8.1 Active Accounts
While your account is active, we retain all the information needed to provide your services. This information is used to deliver uninterrupted service and maintain your account history.
8.2 After Account Closure
Even after an account is closed, certain information must be retained for a specific period due to legal and regulatory obligations. This includes financial transaction records, identity verification information, and communication history. Once the specified period has passed, this information is securely deleted.
8.3 Automatic Deletion
Temporary technical data such as cookies and session data is automatically deleted when the specified period expires. Analytical data is stored in anonymous form and cannot be linked to your personal identity in any way.
Protection of Minors
Age verification is mandatory when registering on our platform. If we become aware that a minor is using our services or that we hold their information, we will immediately close that account and delete all related data. If a parent or guardian suspects their child is using our platform, please contact our support team right away.
Policy Changes and Updates
sb66 may update this privacy policy from time to time. For significant changes, we will notify you via your registered email or through the platform. Continuing to use the site after any changes means you have accepted the terms of the updated policy. We therefore recommend reviewing this page regularly.
The "Last Updated" date at the top of this privacy policy always indicates the date of the most recent revision.
Privacy-Related Contact
If you have any questions, concerns, or requests regarding this privacy policy, please contact our support team. We provide assistance in both Bengali and English.